Terms and Conditions

 

Terms and Conditions

By becoming a Discount Card Holder, you accept the ESSA Discount Card Terms and Conditions.  Discounts that are promoted by each  participating venue concession cannot be combined with any other offer, are subject to availability and some participating venue concessions may require advance reservations or bookings for certain offers. It is the responsibility of the Discount Card holder to contact the participating venue concession directly to ascertain availability and confirm the rate of discount. Discount Card holders will be required to produce their card in person to the venue concession prior to making their purchases or payment.

Each participating venue concession will have a Discount Card section on the ESSA website clearly stating that they are a Discount Card scheme member and promoting their respective offers at that time. Participating venue concessions agree to provide advertised discounts to all Discount Card holders and ESSA shall go to reasonable lengths to ensure that staff at these venue concessions are adequately trained to recognise and accept the Discount Card.

By becoming a Discount Card holder, you agree that neither ESSA nor participating venue concessions are liable for any damages direct or indirect that may arise from you becoming a Discount Card Holder.  This shall not exclude the liability of either ESSA or participating venue concessions to you for fraud or for death or personal injury caused by that party's negligence.

Discount Cards may only be obtained by ESSA members via a password protected section of the website or direct email to the ESSA Membership Executive. Cards must be for employees of that ESSA member or for employees of other organisations that the ESSA member works with on a regular basis. Valid name and contact data must be provided for each card obtained which will be used within the terms and conditions described in the Privacy Policy section of this document.

ESSA reserves the right to make changes to the Discount Card Scheme and website whenever necessary and to change these terms and conditions at any time.  Any such changes will take effect when posted to the website and it is each Discount Card Holder's responsibility to read the terms and conditions on each occasion they use the website and their continued use of the website shall signify their acceptance to be bound by the latest terms and conditions.

Complaints

In the first instance, any complaints concerning a venue concession’s failure to provide the advertised discount or any other issue relating to the level of service provided by the concession must be addressed to the appropriate venue contact as listed on the website. Only when this step has been taken, and a satisfactory arrangement has not been reached between the parties, will ESSA investigate the matter and take appropriate action. Where a venue concession is found to have acted outside of the agreed terms of the discount card scheme, ESSA reserves the right to remove that concession’s details from the website without notice. Initial complaints addressed to the venue contact must include the following information: Name of outlet, Nature of complaint, Name of staff member, Date and time of incident. ESSA’s decision in any dispute shall be final.

Disclaimer

ESSA does not endorse any of the goods or services advertised on our site. Nor will it be responsible for the completeness of any information on our website.

ESSA reserves the right to edit, withhold, amend or otherwise alter the images and/or text on the website which it deems misleading, inaccurate or otherwise inappropriate.

ESSA will under no circumstances be responsible for any loss or damage resulting from anyone's reliance on the information or other content expressed to Discount Card holders.

Changtes to Discounts

Participating venue concessions may change or cancel specific discounts any any time and Discount Card holders are advised that it is their responsibility to check the website for all latest offiers.  ESSA takes no responsibility for any changes to venue concession discounts or the regularity with which they are changed.

Lost Cards

Card Holders requiring replacement cards that have been lost or stolen will be charged £5.00+p&p per replacement card in the first instance within a calendar year and thereafter £10.00+p&p for subsequent replacements.

Refunds

No refunds will be provided.

Privacy Policy

ESSA is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We undertake to keep all your personal information confidential and will never sell, share or otherwise transfer your personal information to any third parties without your express permission, unless required to do so by law.

All details are kept on the ESSA database. The information will only be used for:

a) adding you to the ESSA Discount Card mailing list and/or
b) sending you promotional material from time to time.

We will never pass on your contact details to other members registered with us without your express permission.

ESSA members are asked to ensure that they inform all those individuals for whom they are ordering Discount Cards of these terms and conditions. 

You acknowledge that under the terms of the ESSA discount card, we will act as a Data Processor appointed by you who will be a Data Controller, and the data you (and/or third parties acting your behalf) make available to us from time to time to which we have access will include personal data of your companies employees/subcontractor.

Our liability falls under:

We will:

• Only process the Personal Data for the purposes of communicating ESSA discount card communications and/or other services for which you have engaged us.
   
• Use our reasonable endeavours to keep The Personal Data secure.

In turn you agree that:

• You (and/or any third party acting on your behalf) are entitled to provide The Personal Data to us for the purposes of us carrying out ESSA discount card communications or other services for which you have engaged us; and
   
• Our processing of The Personal Data for such purposes shall not cause us to be in breach of any applicable laws or regulations (including, without limitation, the DPA).

Further to this:

• You will indemnify us, keep indemnified and hold us harmless from and against all costs (including the costs of enforcement), expenses, liabilities (including any tax liability), injuries, direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss), damages, claims, demands, proceedings or legal costs (on a full indemnity basis) and judgments which we incur or suffer as a result of a direct or indirect breach by you of section 15 (d) of the DPA.
   
•  We will continue to use the data until notified in writing to cease use by the data controller